Sender: Client
How to respond when a client says: "Can we get a discount on this? My nephew said he could do it for half the price."
Pre-analyzed with ParseIntent. Below is the psychological read, the exact tactics used, and three tactical responses ranked by fit.
Client · Incoming message
“Can we get a discount on this? My nephew said he could do it for half the price.”
Diagnosis
Client is attempting to negotiate a lower price by introducing a competitive, albeit questionable, offer from a personal connection. This is a common tactic to test price flexibility and extract concessions.
Emotional charge · medium
De-escalate
We appreciate your interest in finding value. Can you share more about the scope you're comparing?
Hold the Line
Best fitOur pricing reflects our expertise and quality. We're confident in the value we provide.
Pivot
We understand budgeting is important. Let's discuss what makes our solution unique.
Your turn
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More client scenarios
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- “We don't have the budget for this, but it will be great exposure for you.”
- “I know it's Sunday, but we need this live by Monday morning at 8 AM.”
- “While you're at it, can you also build out this entirely new feature?”
- “I know the invoice is 30 days late, but we need you to finish phase 2 before we pay phase 1.”
- “I don't know what's wrong with it, I just need you to make it pop more.”