Privacy Notice

This Privacy Notice explains how Parse ("we", "us", "our") collects and uses your personal data. We act as the data controller for personal data processed through the Service. The legal entity behind Parse is identified in Section 10 (Contact) below.

1. Data We Collect

Account data — email, authentication identifiers, and account preferences.
Shadow-account identifier — a random device-scoped token stored in your browser to persist credits and streaks before you claim an account.
Usage data — credits remaining, decodes performed, streak counts, EQ tier, language preference.
Inputs & Outputs — the messages, screenshots, PDFs, and commentary you submit, and the analyses returned. Raw Inputs and full Outputs are not persisted in your device's decode history — only a short diagnosis summary and metadata are kept locally.
Support communications — messages you send us and our replies.
Technical data — device and browser information, IP address, and basic request logs used for security and debugging.

Payment data (card details, billing address, tax information) is collected and processed by Paddle as Merchant of Record; we receive only limited transaction metadata.

2. Why We Use Your Data & Legal Basis

Provide the Service — account creation, decoding messages, tracking credits and streaks. Legal basis: performance of a contract.
Security & fraud prevention — protecting the Service and our users. Legal basis: legitimate interests.
Product improvement — aggregate usage analytics and debugging. Legal basis: legitimate interests.
Customer support — responding to your requests. Legal basis: performance of a contract / legitimate interests.
Legal compliance — tax and accounting obligations. Legal basis: legal obligation.
Marketing communications — only where you have opted in. Legal basis: consent.

3. Who We Share Data With

Paddle (Merchant of Record) — payments, tax compliance, invoicing, refund handling.
Cloud infrastructure & database providers — hosting, database, auth, file storage.
AI model providers — your Inputs are transmitted to generate analyses.
Email delivery providers — transactional emails.
Professional advisers — legal, accounting, tax advisers where necessary.
Authorities — where required by law or to protect rights.

We do not sell your personal data.

4. International Transfers

Our providers may process data outside your country of residence, including in the United States. Where personal data is transferred out of the UK or EEA, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or adequacy decisions.

5. Data Retention

Account data: kept while your account is active and for a reasonable period after closure.
Shadow-account data: kept until you clear your browser storage or claim an account.
Inputs sent for AI processing: transmitted for the duration of the request; we do not retain full raw Inputs.
Local decode history: stored in your browser only; contains only id, timestamp, sender context, and short diagnosis.
Transaction records: retained for the period required by tax and accounting law.

6. Your Rights

Depending on where you live, you may have the right to:

Access the personal data we hold about you;
Correct inaccurate or incomplete data;
Ask us to delete your data;
Restrict or object to certain processing;
Receive your data in a portable format;
Withdraw consent where processing is based on consent;
Lodge a complaint with your local data protection authority.

We aim to respond to verified requests within one month.

7. Security

We implement appropriate technical and organisational measures to protect personal data, including encryption in transit, access controls, and least-privilege database policies.

8. Cookies & Local Storage

We use strictly necessary cookies and browser local storage to keep you signed in, remember your language preference, and store your shadow-account identifier and local decode history. We do not use advertising cookies.

9. Children

The Service is not directed at children under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children.

10. Contact & Legal Entity

Parse is operated by Jean Roger Nigoumi Guiala (sole trader), acting as data controller. For any privacy question or to exercise your rights, use our contact form. For payment or invoice questions, Paddle's buyer portal is available at paddle.net.

11. Changes to this Notice

We may update this Privacy Notice from time to time. Material changes will be reflected by updating the "Last updated" date above.