How to reply to a client asking for more work
The situation
A client casually asked for a feature that's clearly outside the signed scope, framed as 'a quick thing.' You want to hold the line without losing the account.
What they sent
Quick one — can you also add the reporting dashboard we talked about? Shouldn't be much extra work, right?
How to reply
Happy to build it — the reporting dashboard is outside the current SOW, so I'll send a short change order today with an estimate. Once you approve, I can slot it in without pushing the launch date.
Your turn
Paste the message. Parse decodes it and drafts your reply.
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