Sender: Client
How to respond when a client says: "Your competitor quoted us 40% less. Can you match that?"
Pre-analyzed with ParseIntent. Below is the psychological read, the exact tactics used, and three tactical responses ranked by fit.
Client · Incoming message
“Your competitor quoted us 40% less. Can you match that?”
Diagnosis
The client is attempting to leverage a competitor's quote to secure a lower price, testing boundaries and seeking a concession. The power dynamic is shifted towards the client due to the perceived alternative.
Emotional charge · medium
De-escalate
We understand cost is important. Let's discuss their offer to see if we can adjust our package to reflect equivalent value.
Hold the Line
Our pricing reflects the unique value and quality we provide. We believe our offer stands strong on its own merits.
Pivot
Best fitWe'd be happy to review their quote. What specific services are included in their 40% lower offer?
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