Sender: Client
How to respond when a client says: "This is way too expensive for what is essentially just typing on a keyboard."
Pre-analyzed with ParseIntent. Below is the psychological read, the exact tactics used, and three tactical responses ranked by fit.
Client · Incoming message
“This is way too expensive for what is essentially just typing on a keyboard.”
Diagnosis
Client is attempting to devalue the service to negotiate a lower price. The power dynamic is slightly in their favor if they believe their assessment is accurate. Their motivation is to save money.
Emotional charge · medium
De-escalate
Our pricing reflects the expertise and value of the service delivered. Let's discuss the specific deliverables you found concerning.
Hold the Line
Best fitOur rates reflect the specialized knowledge and experience required, not just the act of typing. This is a common investment for the results we provide.
Pivot
We understand cost is a factor. Can you tell me what specific value you're looking for that you feel isn't reflected in the current price?
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